SHAMSA ISMAEEL AL-ALI

BUSINESS ADMINSTRATION STUDENT

Abu Dhabi

Profile summary

UAE national fresh graduate, Diploma in Business Administration. Competent in front desk operations, administrative support, and community outreach, with foundational skills in MS Office, visitor management, and calendar scheduling. Bilingual Arabic-English professional committed to contributing effectively to organizational goals through reliable administrative assistance and communication.

Career highlights

Administrative Support: Provided administrative support through filing, data entry, document handling, and scheduling appointments for visitors and staff members.

Front Desk Operations: Greeted and assisted visitors while managing incoming phone calls, emails, and directing guests to appropriate departments.

Community Outreach: Contributed to sustainability and plant-based living initiatives by supporting events and engaging with people for community awareness.

Key skills

SkillsTimework Communication Ms. Office (word, Power Point, Excel) Fast learning Dealing with any programs through short training Flexible at work Administrative Support Front Desk Operations Calendar Scheduling Visitor Management Community Outreach Event Support Clerical Tasks Communication Channels

Professional experience

RECEPTIONISTJan 2025 - Present
C.A.T International Limited

Reported to the office manager within an administrative operations environment, supporting daily front desk functions and clerical tasks. Managed communication channels, visitor flow, and scheduling processes to maintain smooth office operations throughout 2025.

  • Greeted visitors and directed guests to the appropriate departments.
  • Answered phone calls, managed emails, and scheduled appointments.
  • Maintained an organized and presentable reception area.
  • Provided administrative support including filing, data entry, and document handling.
VolunteerJan 2024 - Present
PLANTHEAD

Engaged in community outreach and event support for PLANTHEAD during 2024. Maintained direct interaction with visitors to discuss plant-based living and environmental sustainability topics. Coordinated promotional activities to increase public awareness of the organization mission.

  • Supported community events in 2024 to promote sustainability.

Education

Diploma of Business AdministrationJan 2026
Al Jazeera Institute – Abu Dhabi, UAE
HIGH SC HO O LJan 2021
Madinat Baniyas school

Languages

Arabic · Native

English · Professional